Support

Our #1 Goal is making your school, team, coach, parents and students proud of the Products and Styles that they purchased from Kensington Valley Varsity.

Should you have any questions about the quality of our products or any of our services please call us immediately We have people on hand to handle your called from 9:00am to 5:30pm Eastern Standard Time. You can call us at 810-227-6800 or visit our store at the following location.

All products are returnable unless labeled special order. We will accept returns and exchanges for up to 30 days from the date of purchase. All products must be returned in their original manufacturer packaging and with all product tags attached, the products must not be soiled or warn. The clothing must be returned in resalable condition. The product must not have been used or warn.

All products are subject to a 15% restocking fee + shipping, unless defective. Refusal of merchandise at time of delivery does not eliminate the cancellation/restocking fee. In the event you receive a product with a manufacturing defect or Kensington Valley Varsity ships an incorrect item in error, please notify our office within 3 business days.

You will be issued a return authorization number to assist you with the products return services. We will reship the corrected item to you at no additional shipping charge. Kensington Valley Varsity will not accept any returns or cancellation on Special Ordered or Custom Ordered products.

All Team Sports Required Merchandise is specific and specially designed for the school and team and is considered Special or Custom orders.

Thanks
Kensington Valley Varsity